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Refund and Cancellation Policy

Last updated: September 15, 2026

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with Filli AI. If you purchase a Filli AI Unlimited Pro subscription and are not satisfied with the product for any reason, you are entitled to a full refund within 14 days of your initial purchase date.

2. How to Request a Refund

To request a refund within your 14-day evaluation period, please contact us:

Refunds are processed within 3–5 business days and returned to the original payment method through our Merchant of Record, Paddle.

3. Subscription Cancellation

You can cancel your recurring monthly subscription at any time with zero hassle:

When you cancel, your account will remain active with full Unlimited Pro features until the end of your current paid billing period. You will never be charged again after cancellation.

4. Merchant of Record

Our order process is conducted by our online reseller and Merchant of Record, Paddle.com. Paddle handles all customer service inquiries and returns related to payments, sales tax, and invoicing.

5. Contact Us

If you have questions regarding this policy, please reach out to our team at vinaykondabattula@gmail.com.